Solved

What happens if I disconnect the Google Shopping app from Shopify?

tiffanyjuliet
Tourist
7 0 1

Hi there,

 

So we were using the google shopping app, but just yesterday, we since switched to a new app that uploads our feed a bit better and we like it. However,  we had a question and we're nervous to fully remove the google shopping app due to the linkages it has to google ads and merchant center.

 

Basically, we found this linked to our google ads account

 

Merchant Marketing Existing accounts 3

988 172 1513

 

And we want to remove it. This looks like it was added by the google shopping app as i've done my research, but will something happen if we revoke this access and delete the app?

 

Basically, what will happen if I disconnect it because we don't use the native google app anymore. Will our feed disappear but then be re-uploaded by the new google shopping feed app we use you think?

 

Thanks,

Tiffany

Accepted Solution (1)

EmmanuelFlossie
Shopify Partner
2953 221 710

This is an accepted solution.

When you disable the app two things happen.

 

1) Your products are no longer submitted via that app to Google Merchant Center.

 

2) If you used the smart shopping app that was created by that app, it will automatically be paused. All you need to do is enable it again in Google Ads after removing the app.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

View solution in original post

Replies 6 (6)

EmmanuelFlossie
Shopify Partner
2953 221 710

This is an accepted solution.

When you disable the app two things happen.

 

1) Your products are no longer submitted via that app to Google Merchant Center.

 

2) If you used the smart shopping app that was created by that app, it will automatically be paused. All you need to do is enable it again in Google Ads after removing the app.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
tiffanyjuliet
Tourist
7 0 1

Thank you!!!!! Got it. 

 

1) Your products are no longer submitted via that app to Google Merchant Center. - So for this, we have another feed that should take the place of this anyway - i just can't tell which feed it is right now. if it is the google ads app, then the new feed will just take the place.

 

2) If you used the smart shopping app that was created by that app, it will automatically be paused. All you need to do is enable it again in Google Ads after removing the app. Will do! We do google shopping ads from google ads and/or merchant center so we'll re-enable those if those pause. 

 

Thank you!

EmmanuelFlossie
Shopify Partner
2953 221 710

1) When using Content API, yes it is impossible to know which one is still submitting in GMC, because both apps are listed as content API. Simply remove the old app you no longer need.

 

And pleasure, have a lovely weekend.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

Socialhead
Tourist
13 0 1

Hi @tiffanyjuliet ,

We would be more than happy to help you out. 

But would you mind letting us know which specific app did you use so that we can give you a more exact answer?

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donnamac
Trailblazer
243 5 194

@tiffanyjuliet 

Would you be willing to share what new Google feed app you are using?

Looking for reccomendations.

Thx

tiffanyjuliet
Tourist
7 0 1
Hey! Of course. We ended up going with 'Google Shopping Feed by Adnabu' and
it works great, support is always there (albeit theyre on a different time
zone), but it's very good and no issues otherwise. Pretty intuitive as
well! I liked it better than the other options available!!! Hope that
helps!!!!