Google Shopping displaying wrong currency

Google Shopping displaying wrong currency

Pikecj
Visitor
2 0 0

Anyone know why my Google Shopping is showing USD instead of NZD please?

Thanks

Replies 15 (15)

EmmanuelFlossie
Shopify Partner
3581 276 847

First check which currency is in your data feed by going to Google Merchant Center > Products > all products

 

The currency should match the currency in your shop.

 

What is your shop's default currency?

What do you see in Google Merchant Center?

Which country are you targeting?

Which data feed app are you using?

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JeffreyDR
Visitor
2 0 0

I have same issue, all products showing USD instead of AUD

All setting in Shopify correct

EmmanuelFlossie
Shopify Partner
3581 276 847

Have you contacted Shopify Support?

 

Have you checked what I mentioned above?

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mooritexxx
Tourist
10 0 3

I am having a similar issue, were you able to resolve this issue? if so, what did you do to fix it?

EmmanuelFlossie
Shopify Partner
3581 276 847

Check that your theme settings has the correct currency.

Check that your shop store has the correct currency.

Check that your structured data is also correct, you can test in the link below your product landing page: https://search.google.com/test/rich-results

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mooritexxx
Tourist
10 0 3

- The theme settings (Dawn 2.0) only has the option to show the currency code, but not to choose the currency

- Primary Market currency code is set at CAD

- Shop store has the correct CAD currency under Settings > Store Details

- The structured data is showing USD instead of CAD. 

- Google Channel settings is targeting Canada

 

Is there another settings I am missing?

EmmanuelFlossie
Shopify Partner
3581 276 847

So in this case, you need to update your structured data, if you don't know how, here is a guide: https://feedarmy.com/kb/shopify-microdata-for-google-shopping/

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Farmacronicos
New Member
8 0 0

Hi! I have the same issue. Everething is correctly set in shopify, merchant center and structured data, but google continue tu show EUR in the search results instead of CLP (Chile). Can you help?

EmmanuelFlossie
Shopify Partner
3581 276 847

First check where the issue is. Go to Google Merchant Center > products > all products > click on your product > scroll to the bottom and view the raw source, collected info etc.

Here you can identify where the issue is located. Then take appropriate action based on where the issue is.

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Farmacronicos
New Member
8 0 0
Hi,

I have chequered the raw source and is ok, everything's shows CLP.

Do you have any more ideas?

Best regards
EmmanuelFlossie
Shopify Partner
3581 276 847

If everything is ok, are you saying the currency is incorrect?

If so, if the raw source has the correct currency, then all is good. What issues do you have?

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Farmacronicos
New Member
8 0 0
Hi,

The raw source is correctly set to CLP, but google is showing EUR in the
search results, that is the issue.

Any ideas?

Regards
EmmanuelFlossie
Shopify Partner
3581 276 847

If the country you are targeting has the currency EUR, then CLP will automatically be converted to EUR.

 

What is your target country?

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Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
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Farmacronicos
New Member
8 0 0
Hi! I am targeting Chile that is CLP, everything is correctly setup, I
Don't know what is the problem....
Thanks!
EmmanuelFlossie
Shopify Partner
3581 276 847

Without looking into the account, it is hard to know what your issues are. I recommend that you get support to look into your account.

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).