Google Shopping displaying wrong currency

[Pikecj]

Anyone know why my Google Shopping is showing USD instead of NZD please?

Thanks

[EmmanuelFlossie]

First check which currency is in your data feed by going to Google Merchant Center > Products > all products

The currency should match the currency in your shop.

What is your shop's default currency?

What do you see in Google Merchant Center?

Which country are you targeting?

Which data feed app are you using?

[JeffreyDR]

I have same issue, all products showing USD instead of AUD

All setting in Shopify correct

[EmmanuelFlossie]

Have you contacted Shopify Support?

Have you checked what I mentioned above?

[mooritexxx]

I am having a similar issue, were you able to resolve this issue? if so, what did you do to fix it?

[EmmanuelFlossie]

Check that your theme settings has the correct currency.

Check that your shop store has the correct currency.

Check that your structured data is also correct, you can test in the link below your product landing page: https://search.google.com/test/rich-results

[mooritexxx]

- The theme settings (Dawn 2.0) only has the option to show the currency code, but not to choose the currency

- Primary Market currency code is set at CAD

- Shop store has the correct CAD currency under Settings > Store Details

- The structured data is showing USD instead of CAD. 

- Google Channel settings is targeting Canada

Is there another settings I am missing?

[EmmanuelFlossie]

So in this case, you need to update your structured data, if you don't know how, here is a guide: https://feedarmy.com/kb/shopify-microdata-for-google-shopping/

[Farmacronicos]

Hi! I have the same issue. Everething is correctly set in shopify, merchant center and structured data, but google continue tu show EUR in the search results instead of CLP (Chile). Can you help?

[EmmanuelFlossie]

First check where the issue is. Go to Google Merchant Center > products > all products > click on your product > scroll to the bottom and view the raw source, collected info etc.

Here you can identify where the issue is located. Then take appropriate action based on where the issue is.

[Farmacronicos]

Hi,

I have chequered the raw source and is ok, everything's shows CLP.

Do you have any more ideas?

Best regards

[EmmanuelFlossie]

If everything is ok, are you saying the currency is incorrect?

If so, if the raw source has the correct currency, then all is good. What issues do you have?

[Farmacronicos]

Hi,

The raw source is correctly set to CLP, but google is showing EUR in the
search results, that is the issue.

Any ideas?

Regards

[EmmanuelFlossie]

If the country you are targeting has the currency EUR, then CLP will automatically be converted to EUR.

What is your target country?

[Farmacronicos]

Hi! I am targeting Chile that is CLP, everything is correctly setup, I
Don't know what is the problem....
Thanks!

[EmmanuelFlossie]

Without looking into the account, it is hard to know what your issues are. I recommend that you get support to look into your account.