Google Shopping trying to set up regions - Violations possible account suspension

Google Shopping trying to set up regions - Violations possible account suspension

DigitalCulture
New Member
5 0 0

Hi

I'm trying to help my client set up GMC shipping regions / pricing with her Shopify site.

Where do I append these URLs inside Shopify please as my client has around 100 region IDs or more, and over 3000 products.

 

Example

Value provided in the link attribute: https://mystorewebsite.com/p/myproductlandingpage

Final URL: https://mystorewebsite.com/p/myproductlandingpage?region_id=123456

Value provided in the link attribute: https://mystorewebsite.com/p?offer=myproduct

Final URL: https://mystorewebsite.com/p?offer=myproduct&region_id=123456

 

Like where do I append the shopify landing pages of so many products please as she tried to set up regions and google said they all violated and that her account is going to be suspended within 5 days if it's not fixed.

 

I have researched this page but shopify support can't help me.

https://support.google.com/merchants/answer/9698880?hl=en#zippy=%2Cusing-your-merchant-center-feed

 
It says:
"For this URL to work, you must adjust your landing pages so that they can accept this parameter and render a product landing page that shows the corresponding price and availability. After the parameter is added, the landing page must remain static and not change even if the URL is tested from a different location."
 
Violation Error Message:  Wrong region ID. Check the number of characters and the format of your region ID.”
 
I can't find where to append the URLs landing pages in shopify or where to set this up

thanks

Replies 5 (5)

EmmanuelFlossie
Shopify Partner
3284 244 786

Are you trying to setup regional availability and pricing?

Or local inventory ads?

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
DigitalCulture
New Member
5 0 0
Hi Emmanuel

Thanks for getting back to me,

Here is an email from my client and part of an email from Google about what my client has violated:

Any help to steer me in the correct direction would be great thanks. She mentioned she would like to set up Google Shopping Regions for shipping though, is this a different thing to this email and the violations?

------------------

I am adding new regions, but I get “Wrong region ID. Check the number of characters and the format of your region ID.”

This is the link for more information
https://support.google.com/merchants/answer/9698880?hl=en#requirements <>

if you can look at the set up regions info and let me know if you can set this up for me.

Dear Google Merchant Center User,
Merchant Center Account:
We've found product data that doesn't meet the Shopping Ads requirements in your Merchant Center account. You have until the deadline below to update your account and products so that they meet Shopping Ads requirements. If the issues aren't resolved by the deadline, your Merchant Center account will be suspended and your Shopping ads will no longer appear on Google.
Deadline: May 24, 2022
Your Merchant Center account presently does not meet the following Shopping Ads Product Data Specification requirements:
Inaccurate shipping costs (due to inconsistent shipping costs between your feed and the checkout pages on your website)
The shipping costs in your product data don't match the shipping costs on the checkout pages on your website.
The shipping costs provided in your Merchant Center account may not match the costs at checkout on your website if you made changes on your website and didn't update your product data in Google Merchant Center.
You can specify shipping costs at the account-level <> or at the item-level. <> We recommend starting with a shipping setup for the whole account and then use item-level overrides only when necessary. Learn more about shipping settings <>
Note: If provided, the item-level shipping attribute value will override the account-level shipping rate.
The account-level shipping tools give you a variety of options to configure everything from simple, flat rates to complex, custom rules. If multiple shipping services are provided in your account for products in the same country, the lowest rate will be calculated and displayed to users.
There are many shipping options that you can use to configure your shipping information. If these don't support your current shipping settings, you can slightly overestimate your shipping costs in your Merchant Center product data.
Learn more about setting up shipping settings <> and the shipping attribute <>.

Examples of violations:
Love N Care Dreamtime Sleeper - Charcoal Charcoal - shopify_AU_1792277643321_17627524071481 - https://bubmania.com.au/products/love-n-care-dreamtime-sleeper-charcoal?variant=17627524071481¤cy=AUD&utm_medium=product_sync&utm_source=google&utm_content=sag_organic&utm_campaign=sag_organic <>

Value on the landing page - 17.75AUD
Value in the data feed - 15.00AUD
Zip code - 2009
Edwards & Co Oscar Mx Stroller - Black Luxe + Bonus Cup Holder Black Luxe - shopify_AU_6537081913387_39250227789867 - https://bubmania.com.au/products/edwards-co-oscar-mx-black-luxe?variant=39250227789867¤cy=AUD&utm_medium=product_sync&utm_source=google&utm_content=sag_organic&utm_campaign=sag_organic <>

Value on the landing page - 17.10AUD
Value in the data feed - 15.00AUD
Zip code - 2009
BubMania - Valco Baby Snap Ultra Duo Tailor Made Stroller - Charcoal + BONUS Cup Holder Charcoal - shopify_AU_2068752171065_18806981525561 - https://bubmania.com.au/products/valco-baby-snap-ultra-duo-tailor-made-charcoal?variant=188069815255...cy=AUD&utm_medium=product_sync&utm_source=google&utm_content=sag_organic&utm_campaign=sag_organic <>

Value on the landing page - 17.75AUD
Value in the data feed - 15.00AUD
Zip code - 2009
The list of examples provided above is not an exhaustive list of all violating product listings. The sample is intended to help you identify the root cause(s) for the violation(s) found.
Once you have addressed all the issues listed in this email, please use the “Request review” button located on the Account Issues tab on the Diagnostics page of your Merchant Center account to request account reevaluation. Learn more about the “Request review” button <>
Additional resources:


Shopping Ads Product Data Specification <>
Shopping Ads Policies <>

If you believe there's been an error or you believe you have fixed the issues, we want to help. Use the “Request review” button located on the Account Issues <> tab on the Diagnostics page of your Merchant Center account to request account reevaluation or contact us <>. Learn more about the “Request review” button <>
Sincerely,

The Google Merchant Center Team

EmmanuelFlossie
Shopify Partner
3284 244 786

Please note that regional availability and pricing can not be achieved in Shopify due to no ability to modify the price and availability based on parameters on the product landing page. You need to contact Shopify support to request such functions to become available.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
JustGuest
Tourist
3 0 0

I am having the same issue, Did you get a resolution ever since? If so Please share. 

I contacted Shopify support but they asked me to ask google for more technical details although Google is clear with their requirements.

EmmanuelFlossie
Shopify Partner
3284 244 786

You can setup regional availability and pricing by asking for a custom setup using https://apps.shopify.com/advanced-geo-functions

 

One of my clients has achieved this with the above app.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.