My Shopify bill is higher than expected and potentially fraudulent.

Elltw
Visitor
1 0 0

I got an email form Shopify said I have a USD305.74 bill not yet paid, but my plan was just the basic one which is USD30/month, I tried to log in thru the email to see the invoice details and see the domain wasn’t Shopify.

This is the domain: https://tactprocessed.com/payment/

and I checked the email address it’s a random email address:

updatepro18@chargesmainbillviewoutstandingupdatestatussecuredpro.com

How could Shopify such an big e-commerce platform let hackers know my email easily?! 
the email was pretty real just same as the Shopify email I got, people wouldn’t notice if they don’t pay attention to the details.

 

 

Reply 1 (1)

Grace_01
Shopify Partner
84 3 10

@Elltw You can forward that email to safety@shopify.com