Having a problem connecting my instagram site to my shopify shop

MEWW
Visitor
3 0 0

I am having an issue connecting my shopify store to my instagram account. I have done all I know. I would like to create a new instagram shop that links to a collection in my shopify. I will have a total of 2 instagram accounts.

Replies 4 (4)

sahilsharma9515
Shopify Partner
839 100 150

Hi @MEWW Can you please specify what exact error it is showing when you are connecting the instagram shop with shopify.

 

Best Regards

Sahil

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MEWW
Visitor
3 0 0
There is no error. I just cant seem to figure out how to link up a second
instagram to my shopify website.I want to point one to collection 1 and the
other to collection 2. is this possible??
sahilsharma9515
Shopify Partner
839 100 150

Hi @MEWW I am sure that you can attach 1 account not sure about 2 accounts, but may be there can be a workaround for this.

I will need to look into the store and why the store the is not connecting with the instagram without looking into the store and app I will not be able to help much.

 

Best Regards

Sahil

- Your

 Coffee Tip 

can create magic in coding ❤️❤️

- Need a Shopify Developer? CHAT ON WHATSAPP or EMAIL ME !


- Hopefully the solution will help you. If yes then Please hit

 Like 

and

 Mark it as solution! ❤️


Imogen
Shopify Staff
1548 187 276

Hi there, @MEWW. Thanks for taking the time to reach out to the Shopify Community Forums to look for some information around your Instagram question! My name is Imogen. It's good to meet you!

 

At this time, you can only have one Instagram Account linked to a Shopify Store. This means that you won't be able to have a second Instagram account linked to the store that links to this second collection.

 

Is this a particular reason why you're looking to achieve this functionality? Are the products between these two collections dramatically different from one another to a degree that customers would get confused to see them paired together on one Instagram page?

Imogen | Social Care @ Shopify 
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