Having trouble about can't access the admin dashboard after login

kyawkhine
Tourist
6 0 1

kyawkhine_0-1635301450553.png

 

Warm Regards,
Kyaw Khine
Replies 3 (3)
Nia
Shopify Staff
169 14 23

Hi, @!

We had reports of merchants having trouble logging into their admins this morning - our developers are currently fixing this and it is currently in a recovery status. If you find that it has been over 24 hours and you still can't access your admin, please reach out to our Support Team who can access your store and advise you if this needs escalating to our operations team.

Nia | Social Care @ Shopify 
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kyawkhine
Tourist
6 0 1

Hello Nia @Nia Thanks a lot and the issue has been solved.

Warm Regards,
Kyaw Khine
Nia
Shopify Staff
169 14 23

That's great to hear! Please feel free to reach out to our Support Team whenever you run into an issue.

I would also like to provide a couple of resources in relation to Marketing Strategies. I would recommend taking a look into implementing a Social Media Marketing Strategy as this will help create multiple sources of traffic to your store and build customer engagement with your brand. We have a list of Social Media Marketing courses that you can take for free with Shopify Learn!

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog