Heiress Beverly Hills scam store

Manii2122
Visitor
1 0 0

Hi Shopify and anyone reading this, I recently bought two dresses from heiress Beverly Hills and used this app to pay in installments. I have three more to go but they have yet to send me my merchandise after 14 days of my dresses being at the stage of “label created”. I did some research and apparently this is common for the store because they’re scammers. I’m going to talk to my credit card company to refund the first installment I made but if I stop the other three installments on Shopify will I be penalized ? 

Reply 1 (1)

Trevor
Community Moderator
3391 459 979

@Manii2122 

Thank you for bringing this to our attention. I would recommend reporting the store through our legal page here. As for the installment, if you create a chargeback, you shouldn't be penalized given the circumstances. Your bank can help put a stop payment on the store to avoid any further installments from being deducted. 

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog