hello how are you doing?

New Member
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i have a question , when i try to add a product on my instagram catalog is telling me i have to ask permission to the shop owner for me to be able to post .. i am the owner and i am not allowed to do it wont let me add a product, the catalog is there but thats it

Community Moderator
Community Moderator
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Sounds like a permission-related issue. I would recommend reviewing our Facebook Sales channel table of contents. The posts will guide you through all the required steps to ensure you have the proper permissions set up within your Facebook account. Most issues relating to the channel are permission related so following these steps should hopefully resolve your issue. 

If you have all the proper permissions set up and you're still experiencing issues, then I would recommend contacting Facebook support for further assistance. 

Trevor | Community Moderator @ Shopify 
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