Hello, I want to turn off the two-step authentication.

[MariaGarcia]

Hello, I want to turn off the two-step authentication.

[AvadaCommerce · Accepted solution]

Hi @MariaGarcia,

Here're the steps to deactivate two-step authentication:

• From your Shopify admin, click your username and account picture.

• Click Manage account > Security.

• In the Two-step authentication section, click Remove that is next to the authentication method that you want to deactivate.
• Enter your password, and then click Remove.

I hope it helps.

[MariaGarcia]

Thank you for the response, it resolved my issue.

[AvadaCommerce]

You're welcome 😊

[ABZEssences]

Hi Team,

I tried to remove this 2-step authenticator, but it led me to reauthenticate by FB log-in.
Then when I click "Reauthenticate", it asks me if I want to continue as Allen Zhao which is my FB account. I clicked on continue and it asked me to check the authentication app again which I never used. It is like a dead circle, my original request was to remove this, but now it kept coming back.

Your support is much appreciated.

Allen