Shopify Discussions

kellypatterson · ‎10-26-2021

Cannot logo into my store page to process orders. Getting internal error code 500 on both desktop and cell phone app. Anyone able to help???????

Victor · ‎10-26-2021

Hi @kellypatterson,

Thanks for reaching out. We received a few reports this morning of merchants being unable to access their admins, but we are now seeing a recovery for many of these merchants. Are you still having issues logging in? If so, please try logging into your store via a different browser or through a private/ Incognito window. Please let me know if the issue is persisting.

Victor | Social Care @ Shopify
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Victor · ‎10-26-2021

Hi @kellypatterson,

Thanks for reaching out. We received a few reports this morning of merchants being unable to access their admins, but we are now seeing a recovery for many of these merchants. Are you still having issues logging in? If so, please try logging into your store via a different browser or through a private/ Incognito window. Please let me know if the issue is persisting.

Victor | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog

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HELP!!! error 500 cannot access my store

HELP!!! error 500 cannot access my store

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