I have two stores and I attempted to transfer a domain from one store to the other but I transferred the wrong domain and now I can't access the store with the proper domain in order to transfer it. The status page claims all systems are operational but still no luck. I am on chrome.
If clearing the cache doesn’t help, please reply back here to let me know. Please also include more detail on what exactly happens when you try to access your store, and include a screenshot if you can. For example:
Are you experiencing the issue when you try to login?
Is the access issue from your storefront?
Are you receiving any error messages?
I’ll keep an eye out for your reply. Thanks!
Helen | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog