HELP. My shopify account has been hacked

HELP. My shopify account has been hacked

GHLawrence
Visitor
2 0 0

Ok. So my shopify account has been hacked, and the password has been changed. So I cant log into my account.

I then go through the chat AI, and continue to say Contact support supervisor. It eventually give me a link that does not go anywhere that cant be clicked.

 

I am BLOWN AWAY that i cant prioritse this, and even though I had received emails from shopify saying suspicious activity, it didnt stop this from happening.

 

Can anyone in here help?

Reply 1 (1)
GHLawrence
Visitor
2 0 0

Thank you. How do I contact them via phone? I dont use twitter. I cant find a way to contact them for something so urgent.