Help! My Website has been Copied

zoyacollective
Visitor
1 0 0

Hi,

I was wondering if anyone can offer some advice. I have had my shopify website completely copied. I have discovered my website has been cloned onto 4 different domains. The are exact carbon copies with shopping carts, all of my content, images, stock levels - everything. Has this happened to anyone else and how do you have the domains taken down?

Thanks,

Michelle

Replies 3 (3)

Gamerseo
Pathfinder
149 3 14

From an SEO point of view, copied pages don't have much value. From a couple's point of view, try contacting the owner, if nothing works, a verbal warning is the way to go to court because it has negatively affected your income.

We help by creating professional SEO and marketing services for the gaming industry

Rick
Shopify Staff
944 87 145

Hi @zoyacollective 

 

Welcome to the Shopify Community.

 

Thanks for reaching out here for help. I am sorry to hear about this situation, it's certainly not ideal, so I can understand how you must feel.

 

Firstly, I'd like to clarify that we cannot provide any legal advice - while we can provide general guidance and information here, it may be a good idea for you to consult with a legal professional who specializes in intellectual property or online copyright issues. With that said, I would like to help you here in any way I can. 

 

If you haven't already done so, I would encourage you to start gathering any evidence such as screenshots that clearly shows the cloned websites and their similarities to your original store. This documentation will be helpful when reporting the issue.

 

If you believe they are operating on Shopify, then you can report a case of intellectual property infringement to us by using this online form here. You mentioned that there were 4 different domains, so keep in mind you can report multiple stores in a single form submission. It is our policy to respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA). We have more information on copyright and trademark on our help center here that I would suggest checking out. 

 

If you don't believe these domains are Shopify stores, then I would suggest trying your best to identify the domain registrar for each, and then reach out to them directly. You should provide them with the evidence you've gathered (as mentioned above) and explain the situation to them. They may have similar policies in place to handle cases of copyright infringement or fraudulent activity.

 

Rick | Shopify 
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PHLD
Visitor
1 0 0

This same thing has happened to us! We noticed it last week! It's shocking! Have you made any progress?