Help Victim of Fraud

Help Victim of Fraud

IDtheftvictim
Visitor
1 0 0

Someone opened a Shopify Account with my email and my name. It looks like their location was in Kansas City, Kansas USA.  Their user name——— iwhich apparently apparently I’m not allowed to share either, but I have it

and their store link is apparently confidential, and I’m not allowed to post this. But they don’t respect my confidentiality. I’ve been a victim of identity theft and it’s just one more step in it.

this platform has the worst customer service. I emailed and got a reply that the email is no longer operation. It made me login and reset the password and send a message and I logged out any unauthorized activity. However, now I can’t even see if that store is still accurate, and if they’re still using my information. I sent a chat mode and 1 has gotten back to me. This is not my account. They’re using my email. Mark is 

Reply 1 (1)

bundler-marko
Pathfinder
97 9 17

HI @IDtheftvictim,

 

I'm sorry to hear that this has happened to you, the best course of action is to gather as much evidence as you can and send all of that to Shopify support and they will do their best to resolve the situation 🙂

 

Regards,

Marko

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