All things Shopify and commerce
Someone opened a Shopify Account with my email and my name. It looks like their location was in Kansas City, Kansas USA. Their user name——— iwhich apparently apparently I’m not allowed to share either, but I have it
and their store link is apparently confidential, and I’m not allowed to post this. But they don’t respect my confidentiality. I’ve been a victim of identity theft and it’s just one more step in it.
this platform has the worst customer service. I emailed and got a reply that the email is no longer operation. It made me login and reset the password and send a message and I logged out any unauthorized activity. However, now I can’t even see if that store is still accurate, and if they’re still using my information. I sent a chat mode and 1 has gotten back to me. This is not my account. They’re using my email. Mark is
HI @IDtheftvictim,
I'm sorry to hear that this has happened to you, the best course of action is to gather as much evidence as you can and send all of that to Shopify support and they will do their best to resolve the situation 🙂
Regards,
Marko
Bundler combines perfection with non-negotiable value and total creative control. Learn more
Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025Discover opportunities to improve SEO with new guidance available from Shopify’s growth...
By Jacqui May 1, 2025