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Hi, recently, our store has added a lot of medium fraud risk order?. What are shopify’s rules for controlling risky orders? Why is there a sudden increase in risky orders?
"What are shopify’s rules for controlling risky orders? "
Here's Shopify's documentation to answer that: https://help.shopify.com/en/manual/orders/fraud-analysis
Why is there a sudden increase in risky orders?
Impossible to say without knowing more information or analyzing the data (% of orders, where traffic came from, sales history, etc).
Hi, JoesIdeas. If shopify’s risk management and control rules have not changed, why are more than 60% of orders in our store rated as medium-risk orders?
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