Help

[househome]

Help, my navigation bar isn’t working live on my website is there anyone who could give us some advice https://houseandhomeuk.co.uk/?_ab=0&_fd=0&_sc=1

[Emily]

Hi, @househome.

Thank you for reaching out! 

I just tested your navigation bar on my end and it seems to be working great. What is happening on your end? 

Please let me know if you have any further questions! 

Talk soon,

[househome]

Sorry sorry on mobile, it doesn’t seem to work 

[Emily]

Hi, @househome.

Thank you for your reply and for clarifying that for me! 

I checked your store on my mobile device and also had problems accessing the navigation. Can you share with me the theme you are currently using? Is it a Shopify theme or a third-party theme? 

Talk soon,

[househome]

hello again, i am using the sense theme for my website, had this issue for just under a week now been diving into code to try resolve the issue myself on a copy of the theme but had no luck

Really need to address the issue before applying advertisements to get the most out of them.

thanks Alex @ House&HomeUK

[Emily]

Hello, @househome.

Thank you for your reply.

Since Sense is a Shopify theme, I really recommend you reach out to our Support Team so they can look into this issue and escalate this to our themes team if needed.

Please let me know if you have any further questions!
 
Talk soon,