How can customers leave messages during the checkout process?

jd765
New Member
5 0 0

How do my customers leave me a message during the check out process?

Replies 2 (2)

DipenPanchal
Shopify Partner
252 59 80

Hello @jd765 

Greetings!!

 

I think it will help you https://community.shopify.com/c/shopify-design/possible-to-have-customer-leave-a-custom-message-on-c...

 

you can follow it...

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Shopify Partner | Skype : dipen.setubridge

Maz
Shopify Staff
1211 129 184

Hi @jd765!

 

Welcome to the Shopify Community, it is great to have you here!

 

Your question is a great one and one that does come up from time to time. At this moment in time, the checkout cannot be edited in such a way as this code is not made accessible for security purposes. However, there are some workarounds as mentioned in the thread shared by @DipenPanchal below.

 

What kind of information are you trying to gather from your customers with this? If it is the case that you need customers to add notes for specific products, then you could also use an app like Infinite Options here.


Another option for customizations is to hire one of our Shopify Experts right here at this link, Shopify Experts can carry out custom jobs for your store like this.

 

Let me know if that helped! How is everything else going on your website so far?

Maz | Social Care @ Shopify 
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