How can I add a clickable link to open a chat window in Shopify?

[vietyork]

You used to be able to link an open Shopify Chat window by adding "?show_chat" at the end of the URL.

This doesn't seem to work anymore - how can you add a clickable link to open the Shopify Chat window on the page?

I used to be able to have this link and it worked fine, it stopped working as of last week I think.

[Anshul_arora]

Hello @vietyork ,

As per my understanding you are facing an issue in the Chat Window feature.

You can resolve this issue by using the below mentioned free Shopify app -:

- https://apps.shopify.com/inbox

Kindly take a look.

I hope the app helps you.

Please let me know if you have any query.

Thank you.

[vietyork]

No I already have Shopify Inbox, the problem I'm facing is to click a button to open such chat box

[paulpostma]

Did you find a way to do it? I'm looking for a solution too.

[rando128 · Accepted solution]

Simply /?chat

[CartUp_AI]

If you want to add a clickable link to open a chat window in Shopify, you’ll probably use a third-party service like CartUp AI. It easily integrates with your online store and lets you add clickable links that take customers straight to your product pages.