Solved

How can I add a clickable link to open a chat window in Shopify?

vietyork
Tourist
3 0 1

You used to be able to link an open Shopify Chat window by adding "?show_chat" at the end of the URL.

 

This doesn't seem to work anymore - how can you add a clickable link to open the Shopify Chat window on the page?

 

I used to be able to have this link and it worked fine, it stopped working as of last week I think.

Accepted Solution (1)
rando128
Shopify Partner
1 1 0

This is an accepted solution.

Replies 4 (4)

Anshul_arora
Navigator
417 119 83

Hello @vietyork ,

As per my understanding you are facing an issue in the Chat Window feature.

You can resolve this issue by using the below mentioned free Shopify app -:

- https://apps.shopify.com/inbox

Kindly take a look.

I hope the app helps you.

Please let me know if you have any query.

Thank you.

Please remember to like and accept the solution to help other store owners.

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vietyork
Tourist
3 0 1

No I already have Shopify Inbox, the problem I'm facing is to click a button to open such chat box

paulpostma
Tourist
8 0 24

Did you find a way to do it? I'm looking for a solution too.

rando128
Shopify Partner
1 1 0

This is an accepted solution.

Simply /?chat