How can I change my account currency to avoid freezing?

How can I change my account currency to avoid freezing?

TaipisiaOlo
Visitor
1 0 0

@Hank hey there man, My account is about to be frozen if I don’t make a payment but for some reason I can’t because of the currency, Please help me out, I don’t want my Store frozen! Thank you so much

Reply 1 (1)

Don
Shopify Staff
2787 199 401

Hi there @TaipisiaOlo!

 

I'd like to take a look at the situation you find yourself facing, to see if there is anything we can advise from here.

 

Could you clarify what seems to be preventing you from making a payment on your Shopify invoice, and what leads you to believe this is related to currency in some way?

 

Generally, Shopify invoices are billed in USD globally, though there are a couple of places where you can pay in your local currency

 

Any screenshots you can share of error messages or codes on the screen relating to your billing attempt would be super helpful!

 

I look forward to getting this checked out with you.

Don | Social Care @ Shopify 
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