How can I change my sender email to avoid spam flags?

[clothingbykier]

I'm having some trouble figuring out how to change my sender email. Currently it's set as my personal yahoo email, as this is what I signed up for shopify with. However, when sending emails from this address, they're flagged as spam for my customers because yahoo emails are DMARC protected. How do I change my sender email to one that won't be flagged as spam? What email service do I use?

[clothingbykier]

figured this out myself! nevermind 🙂 if anyone else needs help, don't hesitate to reach out! i can do my best to explain.

[Victoria]

Hi, @clothingbykier.

Thanks for reaching out to the Shopify Community.

We're glad to hear you were able to update your store's sender email successfully.

If you're looking for assistance with building your store or any other questions you have during your set up, feel free to share them here.

Take care! 

[Phoenixw]

How did you do it? I am having the same problem.

[Victoria]

Hi, @Phoenixw.

Welcome to the community and thanks for joining the thread.

To update your store's sender email address, please follow the steps below.

How to change your Sender Email address:

• From your Shopify admin, go to Settings > Notifications.
• In the Sender email section, enter your email address.
  
• Click Save. 

[luxurybyashton]

hi for me its not giving me any option to save and change the email sender address. not sure what else to do 

[Maz]

Hello, @luxurybyashton!

Thanks for joining this thread! I'm sorry to hear that you're unable to change the sender email address.

Can you share a screenshot of what you see when you try to update it? Are the options greyed out or something else?

The more information you can share the better I will be equipped to provide tailored assistance and resources.
 

[boldrepublic]

The Save button is at the top of the page. I just had this same issue.