How can I change the sender email on my Shopify account?

Fidel231
Visitor
2 0 0

 

My shopify email is register with a custom Domain but when I send my emails  recipients will see it at store + 69326471404@shopify.com and I don't want that. I want it to be my store email and my store email is the same email I registered my domain with

Please help🙏🙏

Reply 1 (1)

Brett_Helium
Shopify Partner
227 44 97

Hey @Fidel231!

To have your shop's customer emails correctly sent from your custom address, you will need to authenticate your domain by adding Shopify's DKIM records to your domain's DNS settings. You can check out their guide for this here: https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/setup-your-email#authenticate

Brett | Helium
Helium builds apps that thousands of merchants depend on:
- Customer Fields ✪✪✪✪✪ (330+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (250+ reviews)