How can I customize staff order notifications for specific products?

How can I customize staff order notifications for specific products?

tareqmonower21
Visitor
1 0 0

hey there, how can i send my staff order notification for a specific staff for a specific product?? 

Is there any solution? 

Replies 3 (3)

Trevor
Shopify Staff (Retired)
3408 463 999

@tareqmonower21 

 

New order notifications can only be sent for the entire order and not for specific products. Could you tell me why this would be important to your business?

Trevor | Community Moderator @ Shopify
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KimeraMorrell
Visitor
1 0 0

I'd like to know the answer to this too. I have a couple free products that trigger email funnels, and I'd like to not receive an email when people purchase my $0 products, but still want to receive an email notification when someone purchases something over $1. Is there a way to code this? 

Skye
Shopify Staff
1146 99 206

Hi, @KimeraMorrell and @tareqmonower21 

Thanks for posting to the Shopify Community!

While you can set staff order notifications natively in Shopify, it's not possible without an app to only trigger notifications based on products.

That being said, I was able to locate an app that achieves exactly what you're looking for; called Smart Notifications. While the app is paid, it does have a 7 day free trial, where you can test if the charge would be worth it for your business.

 

I hope that helps. If you have any other questions please let us know!

Skye | Social Care @ Shopify
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