Solved

How can I disable the re-captcha in my contact form?

DanielEspinal
New Member
4 0 1

Im trying to disable the re-captch in my contact form and also in my email.signup however have been impossible. I already unchecked the the boxes in preferences and make sure I saved. 

My website in tsideup.com right now open in a password page 

Accepted Solution (1)

SealSubs-Roan
Tourist
143 9 9

This is an accepted solution.

Hi @DanielEspinal !

 

If you already unchecked the re-captcha feature in your preferences settings, you might want to check your installed applications and see if any of those apps can cause the re-captcha to still show on your contact form. Otherwise, you might want to reach out to your theme developer as there might be some issues in your theme code that can cause this error.

Roan
Please let me know if it works by marking it as a solution!
Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.

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Replies 2 (2)

SealSubs-Roan
Tourist
143 9 9

This is an accepted solution.

Hi @DanielEspinal !

 

If you already unchecked the re-captcha feature in your preferences settings, you might want to check your installed applications and see if any of those apps can cause the re-captcha to still show on your contact form. Otherwise, you might want to reach out to your theme developer as there might be some issues in your theme code that can cause this error.

Roan
Please let me know if it works by marking it as a solution!
Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.
DanielEspinal
New Member
4 0 1

Hi Roan I just tried and it works. But also I turn on the apps again and It seems it works with the apps on, so let's see how it goes in the future. Thank you very much