Re: Shop Pay

How can I display shipping options as expanded in Shop Pay?

schrizzo
Visitor
2 0 4

Is there a way to display the shipping options as expanded in Shop Pay?  Customers often don't see the expand arrow to see other options.

 

 

 

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Replies 6 (6)

Sophia
Shopify Staff (Retired)
1786 118 240

Hi, @schrizzo!

 

There isn't currently a way to set the shipping options as expanded by default. I appreciate that not all customers will think of reviewing the shipping options or know where to find them, so I'm happy to submit a feature request on your behalf.

 

In the meantime, you can find all checkout customization options under Settings > Checkout in your admin. Any visual customizations like changing the colors or adding your logo can be handled under Online Store > Themes > Customize, where you can select Checkout from the drop down menu at the top of your theme editor.

Sophia | Social Care @ Shopify 
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Jcain
Excursionist
19 0 6

Yes- we are seeing the same issue

Not all shipping rates show- customers are not checking out because they only see high shipping rates.

Vieweg
Shopify Partner
10 0 4

Hi, any news about it? I can't find any way to show the options expanded 

Tonegolf71
Shopify Partner
12 0 7

We need this too please.

Vieweg
Shopify Partner
10 0 4

Did you find anything? thanks!

Epsryn
Shopify Partner
17 0 12

how is this not a thing. I feel it was and now its changed. we constantly get customer selecting the click and collect free shipping option. we hvae to make 5 calls a day at least chasing up and then taking shipping charges over the phone.

This is such a basic and stupid thing shopify can't get right