All things Shopify and commerce
I'm requesting my product file from admin.
The issue is Gmail will not allow me to download it.
Does anyone have a fix ?
Can you share a screenshot of the error message ?
There is no error message
How do you know its Gmail not allowing you to download it? It's hard to help if I don't know what's happening.
Because research on the interweb tells me that GMail is treating all zipped files over a certain size as suspicious and won't allow them to be opened, even when you have flagged them as safe.
The only way I've found so far, is to forward the message, then you can download the .zip file from the forwarded message, seems to work so far. Which is a little weird to say the least
Sorry, I'm new to shopify but is there another way of requesting the file?
Nope
Are you using the export to csv on the product page to do this ?
It's the only way of getting a product file
When i use that option i get an email to my gmail with a link to download a csv file - do you have that option ?
I have already stated that it is the link that is not operating.
@RhynoNZ wrote:When i use that option i get an email to my gmail with a link to download a csv file - do you have that option ?
I'm requesting my product file from admin.
The issue is Gmail will not allow me to download it.
The subject line of the question refers to a ZIP file, the export CSV option does not provide a zip file but a CSV file. Hence I was confused with your questions.
Look at this app it may be help https://apps.shopify.com/exportier-advanced-data-export and its free.
I have 3000 products on file,
I'm not paying $24.99 a month for something that I should be able to do without hassle.
Buying apps eats into my profits and margins, which means I work for less.
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