Re: Enable Right Click

Solved

How can I enable right click on my online store?

PreciousU
Excursionist
14 0 1

Hi, 

 

I'm having an issue with the Right Click on my site. I'm wondering if anyone could help me locate and understand how to enable right-clicking on my store. I was using an app but I disabled it and I'm still having issues. 

 

Thank you! I appreciate the help!

Accepted Solution (1)

Iris
Shopify Staff
826 67 109

This is an accepted solution.

Hi @PreciousU ,

 

Thank you for reaching out here!

 

It sounds like even after deleting the app, there was a snippet of injected code left in your theme code.

 

The best way to establish if this is the case is to install a new version of your theme or another theme and then see if it happens to it too. If the new theme doesn’t have this problem, your current theme will need a revision to remove this interfering code snippet. Please let me know what happens when you try to replicate the issue on a different theme.

 

Also, if the app in question was a third arty app, it is best to get in touch with the app developer and request for them to remove the leftover code.

 

How are things going with the rest of your website? If you're looking for the next steps to grow your business further, you might be interested in our video courses on Shopify Learn! This is a free resource for you to learn about anything from marketing to store design. I highly recommend taking advantage of this as you'll find many tips and strategies from experts in different fields.

 

As always, should any questions arise, be sure to reach out to us! 

 

Iris | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 2 (2)

Iris
Shopify Staff
826 67 109

This is an accepted solution.

Hi @PreciousU ,

 

Thank you for reaching out here!

 

It sounds like even after deleting the app, there was a snippet of injected code left in your theme code.

 

The best way to establish if this is the case is to install a new version of your theme or another theme and then see if it happens to it too. If the new theme doesn’t have this problem, your current theme will need a revision to remove this interfering code snippet. Please let me know what happens when you try to replicate the issue on a different theme.

 

Also, if the app in question was a third arty app, it is best to get in touch with the app developer and request for them to remove the leftover code.

 

How are things going with the rest of your website? If you're looking for the next steps to grow your business further, you might be interested in our video courses on Shopify Learn! This is a free resource for you to learn about anything from marketing to store design. I highly recommend taking advantage of this as you'll find many tips and strategies from experts in different fields.

 

As always, should any questions arise, be sure to reach out to us! 

 

Iris | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

PreciousU
Excursionist
14 0 1

Thank you so much for clarifying.