All things Shopify and commerce
Hello! My name is Roxanne Zuniga and I have a store with Shopify. I purchased a business email with Bluehost, and they told me that I need to connect it to my Shopify in order to work. Can you help with me that, please? I don't know where to start?
Thank you for your time and consideration.
Hi, @rzuniga5281
I understand you have just set up email hosting with Bluehost and you are wanting now to connect that to your Shopify managed domain, is that correct? If so, happy to help!
I will walk you through step by step here, it may seem a bit verbose but once complete you will be able to securely send email from Bluehost with your "@custom domain.com" address as the sender.
First, we will talk about connecting the service, then adding a layer of security, and lastly a quick test to make sure everything is working. Feel free to follow it, and if you encounter something you are not sure of, message me back here in a reply and I will follow up with you then.
From your Shopify admin, go to Settings > Domains.
Click the domain that you want to set up a custom email forwarding address.
In the Email forwarding section, click Add forwarding email.
In the Forwarding email address field, enter the email address that you want to create for your custom domain. You don't need to type the @
symbol or anything that follows it. For example if you want the email addressinfo@johns-apparel.com
, then enter info
. This is the email address that your customers use to send email messages your store.
In the Receiving email address field, enter your full destination email forwarding address. For example john@gmail.com
. This is the email address that receives the forwarded email messages. If you reply to forwarded email messages, then this email address is displayed in the recipient's inbox.
Click Save.
From there, the next would be to modify the SPF settings of your Shopify Domain. This is the security step.
To help ensure that email messages are forwarded to your destination email address successfully, add an SPF record to your Shopify-managed custom domain.
From your Shopify admin, go to Settings > Domains.
Click the domain that you set up your custom email forwarding address.
Click Domain settings > Edit DNS settings.
Click Add custom record, and then click TXT Record.
Enter @
as the Name.
Enter v=spf1 include:_spf.hostedemail.com ~all
as the TXT value.
Click Confirm.
Once done this can take up to 24 hours to propagate. Feel free to do this next step after 24 hours or shortly after to see.
Log in to a different email account than the one you set up as your forwarding email address.
Send a test email message to each of the custom domain email addresses that you created. For example info@johns-apparel.com
.
Log in to your forwarding email account. For example, john@gmail.com
.
Check that your messages are displayed in your inbox.
You should now have everything set up as needed. If you have any questions on the above please do let me know!
Now that you have email all set up, have you given a thought to how you want to integrate your marketing into this? I would very much recommend looking into starting a promotional campaign to get started. We have a terrific guide here on ways to use this to your advantage from start to finish, step by step. You can read it on our blog here.
To learn more visit the Shopify Help Center or the Community Blog.
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