Solved

How can I prevent orders with PO Box addresses on Fine Art America?

Leap4artnc
Excursionist
44 1 14

I am brand new. On an order placed I was notified that Fine Art America doesn’t allow PO Boxes. 

However my client put a PO Box and paid for it. 

How can I add or write something in bold that PO Boxes are not allowed. AND CAN oops I make it so an Order isn’t taken with a PO Box?

Again I am brand new and if I have done anything wrong I promise to read all the rules today. 

Tommy B. McDonell owner Leap4artNC LLC

Pinehurst NC

leap4artnc@gmail.com

Accepted Solution (1)
Leap4artnc
Excursionist
44 1 14

This is an accepted solution.

Thank you. Now can you tell me how I can see it without having to buy something from somewhere? 

I really appreciate your help. If you email me, I will send you a free 5x7 painting or a few note cards to use--or bookmarks or such. My email is leap4artnc@gmail.com 

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Replies 4 (4)

ashukasma
Shopify Partner
47 11 15

You can update title of shipping address with NO PO BOX in title.

Shipping Address ( we don’t accept order for PO Box )

You have to go to Settings>checkouts on your Shopify dashboard and scroll to the very bottom of the page and click Manage Checkout Language.

Shopify Expert - https://experts.shopify.com/lucentinnovation
Leap4artnc
Excursionist
44 1 14

This is an accepted solution.

Thank you. Now can you tell me how I can see it without having to buy something from somewhere? 

I really appreciate your help. If you email me, I will send you a free 5x7 painting or a few note cards to use--or bookmarks or such. My email is leap4artnc@gmail.com 

GetAllTool
Shopify Partner
25 0 3

You can use our app (King Checkout Validation) to prevent po box addresses from checking out. During the checkout process, if a customer enters a po box address, an error will be displayed and the customer will be prevented from submitting a further checkout.

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Jason-Che
Shopify Partner
4 0 0

Currently, the best way is using this app called Ultimate PO Box BlockerIt stops customers from punching in PO Box addresses at checkout, letting them know that shipping to that address is unavailable. It's a simple 1-click install with no rules to set up.

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