Re: Store recovery Process

How can I recover a deleted store without renewing the yearly plan?

shashwat006
Visitor
1 0 0

Hi, my name is shashwat i opened my shopify store last year i had set everything up bought the domain etc, while setting up the payment processor dubai has some legal paperwork to do, so i decided to put it on hold, but when i later logged in my store was deleted due to some error, anyone got any tips to recover it without repurchasing the entire yearly plan and domain.
Thanks a lot

Reply 1 (1)

ReturnPrime
Shopify Partner
486 67 111

Hello @shashwat006 

 

Sorry to hear about the experience.

 

I know Shopify keeps the data for a period of time, and you can recover deleted account by logging in and selecting any of the plans. Also to handle this, you either reply to Shopify's email notifying you about your store deletion or you can contact Shopify's Support Team Here.

 

Please go through and let me know if this was helpful.

 

Cheers,

Claire.