Re: recovery my store

How can I recover access to my deleted store email?

mafdy
Visitor
3 0 0

can anyone help me .. i delete my email for store by mistake and now i cant access my store what should i do to log in store ,, and i cant recovery my email in google 

Replies 4 (4)

BrainStation23
Shopify Partner
374 56 54

Hi @mafdy 

 

If you've deleted your email and can't access your Shopify store, you'll need to contact Shopify Support. They can assist with recovering your account. Check out this help article for more info.

Click on Account support below to contact support.

 

Account Support 
Get support for issues with your account

Brain Station 23 PLC (Mail: js.team@brainstation-23.com)
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mafdy
Visitor
3 0 0

Hi, i hope this massage finds you well.. thanks for your help .. the problem don't solve and i send to accounts support and i don't have any answer.. until now i cannot recover my store

mafdy
Visitor
3 0 0

Hi again,  

My problem don't solved until now , i cannot recovery my email,  and can't log in until now ,and i emailed account support  and didn't solved my problem, can anyone help me?

Best wishes 

Ollie
Shopify Staff
2494 456 415

Hey @mafdy.

 

Thanks for reaching out. 

 

I appreciate the context that you have shared with us as that is very helpful. If you are unable to successfully login to your Shopify store and cannot get access to your admin email address, we will need you to speak with our live support. With that being said, you can get in touch with our live support by navigating to this URL and completing the form

 

Once you complete the form, you should see the options to speak directly with a Support Advisor regarding the situation. 

 

Let me know if you have any questions. 

Ollie | Social Care @ Shopify 
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