How can I remove a meta tag from an online store editor?

[Barbara_Vogel]

Hello, good day. I wanted to get information about how to remove a meta tag from an online store editor?
We would need to remove an owner from our google search console. In order to do this, the meta tag needs to be removed from the online store. 
Please can anyone help out with this?

[Hank]

Hi, @Barbara_Vogel,

Hank here from Shopify.

Just to clarify, is it the meta description associated with your store description, a page, or certain products within your store?

I will share this guide about editing the meta description within your admin, which also has links to set a description for your store. Then, once you have your meta description the way you want it to appear, you will need Google to do a re-crawl of your site. This guide shows how to find, and submit your sitemap which asks Google to re-index your site and update the new information you have submitted.

Google, however, does not advise on how long this process can take, but once you have the update on your end, this helps when the site has been crawled and indexed again.

Let me know how you get on or if you have any additional questions!

All the best,

Hank

[yaacovj]

Hello,

I hv th exact same issue. A fake "owner" is listed in my Google Search Console. Google says th tag must be removed from my site, in order th removal from Google to take effect.

Thank you for being there answering our questions. However, with all respect, your answer is completely not relevant to solve this serious issue. If possible, you could simplify your answer by showing step by step and if possible provide links, would be much appreciated. 

Jacob 

[Ava]

Hey, @yaacovj

Can I ask if you are talking about the tag you add to your Shopify store to verify your website with Google? There is a video on how to do this below, is this what you would like some help with? This video goes over how to add the line of code (the meta tag) Google will give you to add to your Shopify theme to verify this domain belongs to you. 

If this is the tag you would like to remove, you can find it in the coding section of your theme. You can go to Online Store > Themes > Actions > Edit Code, then select the theme.liquid tab from the menu on the left-hand side. The meta tag should be added around the 5th or 6th line! The video above illustrated how to find the tag too.

Let me know if that helps!

[tdecker77]

Hi Ava. I have a current, serious problem that is identical to the problem that Yaacovj is/was having. Someone gained access to a domain that I own which redirects to my website hosted by Shopify. I found your video above very useful, but I cannot find the exact line of code which contains the Google meta tag that Google Search Console is telling me to remove from my homepage. I have been trying to troubleshoot with someone from Shopify support via email, but it's been 2 days now and I'm still experiencing the same issue. The domain now redirects to some spammy page. Any help would be appreciated. Thank you. 

[Imogen]

Hi there, @tdecker77. Thanks for following up on this older thread here.

To set some expectations for you, we're unable to authenticate users here in the Shopify Community. This means that we're unable to access your account, account details, or theme coding here in the Community, so our scope of support is a bit limited, especially when we're unable to see or access the coding of your theme ourselves.

In this situation, it would be best that you either continued working with the advisor you have been over email, as they have already authenticated you and are able to access your account in-depth. Or, you can reach out to our Support Team again and see if you can get another advisor to assist you with helping you make this change.

[Ann1252]

I have the same exact problem, except when I went to my Google console manager I was able to find the unused tokens for the owners that weren’t verified and I was able to delete one. I found the record for verification tag and removed one tag.     

But there’s a second unused token which I’ve looked at the site verification tag, and I cannot find it in the code anywhere. The first one was right under the header on the top and I scroll down all the way and cannot locate this one. Is there a way I can find it to delete it because in my Google console manager it shows a different email address that was associated with it for the person who Got unauthorized access to my consl center 

this is the taag that i  cant find

<meta name="google-site-verification" content="rM38O82oaQRIaf_sFcusnAP0ryweiN95Vl2oGJMwDCg" />

[exother]

In case anyone in future or past still facing this kind of issue, here is the solution:

<meta content='google-site-verification=yh1rFkJx8lErpIPigRyQM6GU3_EMzZmY5RHAo1qQZEE'  />

This or similar code is automatically added to your website (document) on page load, it usually added because of an extra "site owner" added in your google search console. And google search console doesn't let you remove ownership of that extra or stranger owner email unless you delete above code from your website.

Here is what starts the complete process.

What adds above code automatically is a link tag here inside 'theme.liquid' file: 

<link rel="preconnect" href="https://cdn.shopify.com">

This code above start the process. but it's a main part of your shopify store because verifies your ownership and page redirects that shopify has - backend stuff - this is not the problem here.

Go to your domain provider e.g godaddy, namecheap, or any other:

There go to dns records you will see a TXT record named - in my case - google-site-verification=yh1rFkJx8lErpIPigRyQM6GU3_EMzZmY5RHAo1qQZEE

You just need to remove that and then try to remove owner from search console, it will be done after 5-6 minutes wait at most..

Simple Steps

1. Go to Godaddy or any other domain provider you're using.

2. remove TXT record you have ownership of - above image shows example of record added (match it first and then delete)

3. try now to delete ownership from google search console. it will be done