how can i remove gray box

seyedfarzin · ‎09-13-2024

hi

I have problem with gray box in all pages. I want to remove this gray box from footer.

I sent you an image shows this gray box in footer.

please help me

BSSCommerce-HDL · ‎09-14-2024

Hi @seyedfarzin,
Can you kindly share the details of your problem with us? We will check it and suggest you a solution if possible.

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BSSCommerce-B2B · ‎09-14-2024

@seyedfarzin, Which grey box are you referring to? Could you clarify or show it clearly?

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seyedfarzin · ‎09-14-2024

BSSCommerce-B2B · ‎09-14-2024

@seyedfarzin, It's a setting in shopify. Follow these steps to hide it

Step 1: Go to Shopify Admin -> Online Store ->Theme -> Customize

Step 2: Select footer and uncheck the option i've marked below

Step 3: Save and the region dropdown will hide from store

Hope it helps 😊

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seyedfarzin · ‎09-14-2024

thanks. I did this before but unfortunately this box still appears

Sangeetanahar · ‎09-14-2024

hello @seyedfarzin

can you please share your Website URL

thanks

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how can i remove gray box

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