How can I remove the 'Live Chat' button from my site?

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How can I remove the 'Live Chat' button from my site?

liteleraja
Shopify Partner
32 0 9

Hi Everyone ,

 

How can I remove Live Chat from my website :  https://www.visionmaxkl.com/

 

Please help me

 

livechat1.png

Accepted Solution (1)

Made4uo-Ribe
Shopify Partner
9830 2339 2929

This is an accepted solution.

Hi @liteleraja 

Check this one. 

From you Admin page, go to Online Store > Themes

Select the theme you want to edit

Under the Asset folder, open the main.css(base.css, style.css or theme.css)

Then place the code below at the very bottom of the file.

 

.crisp-client .cc-1brb6 .cc-1yy0g .cc-1m2mf {
    display: none !important;
}

 

And Save. 

Result:

Made4uoRibe_0-1723236816307.png

 

 

 

Please don't forget to Like and Mark Solution to the post that helped you. Thanks!

If this fixed your issue, Likes and Accept as Solution are highly appreciated. Coffee tips fuel my dedication.
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Need THEME UPDATES but have custom codes? No worries, for an affordable price.

View solution in original post

Replies 7 (7)

Victor
Shopify Staff
2611 236 563

Hi @liteleraja,

 

Do you have Shopify Inbox or any other chat apps installed on your site? If so, uninstalling them should remove the option for customers to start a chat from your homepage.

Victor | Social Care @ Shopify 
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Moeed
Shopify Partner
6701 1810 2193

Hey @liteleraja 

 

Follow these Steps:

1) Go to Online Store
2) Edit Code
3) Find theme.liquid file

4) Add the following code in the bottom of the file above </body> tag

<style>
span.cc-157aw.cc-1kgzy {
    visibility: hidden !important;
}
</style>

RESULT:

Moeed_0-1723235078317.png

 

If I managed to help you then, don't forget to Like it and Mark it as Solution!

 

Best Regards,
Moeed

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Custom Design | Advanced Coding | Store Modifications


liteleraja
Shopify Partner
32 0 9

No , It didn't work . Your code made Icon White

 

Vision-Max (1)-iss.png

 

Moeed
Shopify Partner
6701 1810 2193

Hey @liteleraja 

 

Apologies for the confusion, try this code with the same steps mentioned above.

<style>
a.cc-1m2mf {
    opacity: 0 !important;
}
</style>

 

If I managed to help you then, don't forget to Like it and Mark it as Solution!

 

Best Regards,
Moeed

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Custom Design | Advanced Coding | Store Modifications


Made4uo-Ribe
Shopify Partner
9830 2339 2929

This is an accepted solution.

Hi @liteleraja 

Check this one. 

From you Admin page, go to Online Store > Themes

Select the theme you want to edit

Under the Asset folder, open the main.css(base.css, style.css or theme.css)

Then place the code below at the very bottom of the file.

 

.crisp-client .cc-1brb6 .cc-1yy0g .cc-1m2mf {
    display: none !important;
}

 

And Save. 

Result:

Made4uoRibe_0-1723236816307.png

 

 

 

Please don't forget to Like and Mark Solution to the post that helped you. Thanks!

If this fixed your issue, Likes and Accept as Solution are highly appreciated. Coffee tips fuel my dedication.
Get experienced Shopify developers at affordable rates—visit Made4Uo.com for a quick quote!
Need THEME UPDATES but have custom codes? No worries, for an affordable price.
liteleraja
Shopify Partner
32 0 9

It worked . I just put the code in Custom CSS option in theme customization .

White_corner
Visitor
1 0 0

Hi

 

I cancel already the suspcription but still rival from me, please i want to cancel and refund money, how ?