Re: How can I report a company using Shopify to "sell" goods, but are really a major scam.

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How can I report a company using Shopify to "sell" goods, but are really a major scam.

MarkF013
Visitor
2 0 0

As a customer, I give some trust that companies using the Shopify platform are genuine and that some validation has been done by Shopify.  But I understand that it is not the case and that basically anyone can setup with Shopify - and not even comply to required laws within the country they claim to be based.
What guarantees do Shopify offer?  It surely cannot be good business for Shopify to work with what essentially is a Scam?

Accepted Solution (1)

Greta
Shopify Staff
1242 132 164

This is an accepted solution.

Hi, @MarkF013!

 

Thanks for your question. Shopify takes the integrity of its platform seriously but does not directly vet every store. It's always good practice for customers to do their own research before purchasing. If you encounter a store you believe is not complying with our Acceptable Use Policy or other policies, I recommend using this form to report it. 

 

Thank you for helping keep Shopify safe! 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 2 (2)

Greta
Shopify Staff
1242 132 164

This is an accepted solution.

Hi, @MarkF013!

 

Thanks for your question. Shopify takes the integrity of its platform seriously but does not directly vet every store. It's always good practice for customers to do their own research before purchasing. If you encounter a store you believe is not complying with our Acceptable Use Policy or other policies, I recommend using this form to report it. 

 

Thank you for helping keep Shopify safe! 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

MarkF013
Visitor
2 0 0
Thank-you for responding.
I have completed the form as suggested.

Hope you are able to help bring this to a positive conclusion.