How can I report non-existent scam stores on Shopify?

How can I report non-existent scam stores on Shopify?

Mikey992
Visitor
1 0 2

I can't believe I had to make a profile, just to post how scummy Shopify treats customers that are victims of scam stores. When making a report it's like pulling teeth. I need a confirmation URL for my order. Impossible with the store deletes itself and the link sends you to an error page. No live customer support? Forcing people into a free trial and only then offering live help? Do better Shopify. This is ridiculous. Yes, I got scammed, I made the mistake of trusting that Shopify actual looks at the stores they host. When they instead are just as guilty for taking profits from these fake stores that continuously pop up. How do you report a store that doesn't exist any more?  a

What a predatory business practice. Ordering a cute Christmas gift for my partner has turned into an annoying hassle of trying to get ahold of any competent individual that can at least acknowledge that there's a problem with the way Shopify runs things. At this point I don't even want my money back. I just want accountability held. Higher standards. With social media, I'm so surprised that Shopify still gets away with these poor businesses ethics and practices.

Reply 1 (1)

Hina_Rafiq
Visitor
1 0 0

I also had a scam with the fake fraud shopify page on fb named Glamazonss.shopify.com they scamed and faudently send me a fake order and after complain blocked me from all messangers and didnt recieve my call. Shopify should take an action against them.