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Hi I trying to import some products from auto DS (WayFair supplier) and always have same issue (weight_unit Error: 'undefined' is not a valid weight unit)
Someone know how to fix it???
@ChefPr0 ,
The error message you're encountering, "weight_unit Error: 'undefined' is not a valid weight unit," indicates that during the import process of products from AutoDS (using Wayfair as a supplier) into your store, the weight unit for the products is either not being specified or is being incorrectly formatted, resulting in the system defaulting to 'undefined', which is not recognized as a valid weight unit.
To resolve this issue, you'll need to ensure that every product being imported has a valid weight unit specified, such as 'kg' for kilograms, 'g' for grams, 'lb' for pounds, or 'oz' for ounces.
Thanks
I’m trying to change it but it doesn’t work
Maybe I doing something wrong?
Can you explain me how to do it
Thank you
Hey,
It's very hard to explain it until i have access to the store.
I just resolved that issue.
I went ahead to the edit section for the product, found out how much the product weighs and [Very Important] I went to the Variations tab and edited each variation with the correct amount of weight and unit. The unit wasn’t there when I got to this part so it was an easy fix. Just select the correct unit and save&import your product.
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