How can I resolve the 'undefined' weight unit error in Auto DS?

ChefPr0
Visitor
2 0 0

Hi I trying to import some products from auto DS (WayFair supplier) and always have same issue (weight_unit Error: 'undefined' is not a valid weight unit)

Someone know how to fix it???

Replies 4 (4)

azamgill
Shopify Partner
323 47 75

@ChefPr0 ,

 

The error message you're encountering, "weight_unit Error: 'undefined' is not a valid weight unit," indicates that during the import process of products from AutoDS (using Wayfair as a supplier) into your store, the weight unit for the products is either not being specified or is being incorrectly formatted, resulting in the system defaulting to 'undefined', which is not recognized as a valid weight unit.

To resolve this issue, you'll need to ensure that every product being imported has a valid weight unit specified, such as 'kg' for kilograms, 'g' for grams, 'lb' for pounds, or 'oz' for ounces.

Thanks

Azam Gill
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ChefPr0
Visitor
2 0 0

I’m trying to change it but it doesn’t work 

Maybe I doing something wrong?

Can you explain me how to do it   
Thank you 

azamgill
Shopify Partner
323 47 75

Hey,

It's very hard to explain it until i have access to  the store.

Azam Gill
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Aspect
Visitor
1 0 0

I just resolved that issue.


I went ahead to the edit section for the product, found out how much the product weighs and [Very Important] I went to the Variations tab and edited each variation with the correct amount of weight and unit. The unit wasn’t there when I got to this part so it was an easy fix. Just select the correct unit and save&import your product.