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How can I revert an incorrectly marked order to 'Ready for pickup'?

MaverickVB
Tourist
4 0 2

I changed fulfillment status on the wrong order to "fulfilled" . How can I change it back to "Ready for pickup"?

Accepted Solution (1)

JoesIdeas
Shopify Expert
2266 207 600

This is an accepted solution.

It sounds like you want to unfulfill it. In that case click the 3 dots in the fulfillment order box and cancel the fulfillment.

 

If you want to learn more about how fulfillment works, here are the docs: https://help.shopify.com/en/manual/orders/fulfillment

 

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks

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Reply 1 (1)

JoesIdeas
Shopify Expert
2266 207 600

This is an accepted solution.

It sounds like you want to unfulfill it. In that case click the 3 dots in the fulfillment order box and cancel the fulfillment.

 

If you want to learn more about how fulfillment works, here are the docs: https://help.shopify.com/en/manual/orders/fulfillment

 

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks