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How can I solve shipping issues to Japan with Japanese address labels?

How can I solve shipping issues to Japan with Japanese address labels?

poshmira
Tourist
4 0 3

Hello, I see others were not able to ship to Japan and that's my question when attempting to print label it states certain characteristics can not be recognized by system. The entire address besides name, city and country is written in Japanese. Anyone encountered the same? And how do I solve the issue as no one will be able to READ the address not UPS nor USPS as it is in Japanese. So what can be done? Thanks

Replies 2 (2)

iheartguts
Excursionist
21 0 16

Same problem here!

tcardel
Shopify Partner
19 0 2

Hi there!

I recently released an app for solving this for a client, and it has already helped others with the same issue!
https://apps.shopify.com/glovokai 

Hope this helps!