Re: Crowdfunding survey/upsell

How can I survey customers and offer upsells before shipping pre-orders?

Whittle
Visitor
1 0 0

I have a number of pre orders for a product that will be ready to ship soon (from a successful crowdfunding campaign). Before we ship, I want to send out a survey to customers that does two things: 1. Collects their current shipping information and 2. Offers them several pages of accessories that they can add to their order and then checkout/make paymrent. Is there a way to do that?

 

Reply 1 (1)

Gojiberry-Amee
Shopify Partner
188 12 48

Hi! I am not sure if this is helpful, our app Gojiberry Survey & Feedback currently can have open ended text fields for point 1. As for point 2, we have a function that allows shop owners to give incentives to customers after they have answered a survey question (in form of coupon / loyalty points). What you can do is give out coupons/points for customers so they will come back to purchase the accessories. Unfortunately the surveys are for post-purchase. 

If you are still interested, please check out our app: https://www.gojiberry.app/ 

If you like my suggestion please give it a LIKE or mark it as a solution! ★★★★★

Gojiberry - Best post-purchase survey and feedback app for Shopify | Install on App Store for free
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