how can i transfer Domain hosting from Godaddy to shopify.

[Dekker]

Good day Community

First off I have to domains hosted on Godaddy (.eu and .co.za), In the process of transferring them to Shopify I get a "Domains can't be transferred" error message.

Is this because shopify doesn't support these domains?

The domains have been unlocked etc and I have the transfer codes from Godaddy in order to transfer them.

I would like to have them Hosted on shopify not connected on Godaddy to Shopify.

Is there a solution to get them hoster?

Thank you all for the help. 

[NerdCurator · Accepted solution]

Hello @Dekker Here is a useful article that might be of help. https://help.shopify.com/en/manual/domains/add-a-domain/connecting-domains/transferring-domains#tran...

If that doesn't work you might have to get help to debug the issue. Let me know if you need that help if above link is not helpful. 

[Stacy_Zhuk]

Hello @Dekker,

Unfortunately, you can't transfer your domains yourself from your Shopify admin.

Everything else is explained in the Shopify manual, which you can find at this link - https://help.shopify.com/en/manual/domains/managing-domain-ownership/transferring-shopify-domains
Please contact Shopify support for assistance.

Best regards,
Anastasia