Solved

How can I troubleshoot my Amazon integration with Printful and CED app?

GlitteratiGuyz
Tourist
7 0 1

I am really struggling to get my Printful POD items through Shopify onto Amazon. I am trying to use the CED Amazon Tool app in Shopify. But I am confused and frustrated. Where can I get some help with how these apps click together? Do I need to list items manually in Amazon Seller and then maybe CED just shakes hands to align items with its purchase fulfillment path? I thought CED was supposed to automate the process but nothing is syncing automatically, and one item that synced (I thought) has so many twisted errors on Amazon, where do I go for support to fix them? Printful, Shopify, CED app, or Amazon??? I am trying to sell simple t-shirts online, on demand. My business brain tells me it's not that hard to do as a business model. But the technology is making it phenomenally impossible. 

Accepted Solution (1)

JoesIdeas
Shopify Expert
2266 207 600

This is an accepted solution.

If you have problems or questions with an app the best source of information is directly with the app. They'll be able to investigate and help you with the settings you have configured.

 

I would contact that Amazon app and explain what you're trying to do and the problems you're having. They'll likely understand what happened and advise on how to configure to complete your setup.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks

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Replies 4 (4)

JoesIdeas
Shopify Expert
2266 207 600

This is an accepted solution.

If you have problems or questions with an app the best source of information is directly with the app. They'll be able to investigate and help you with the settings you have configured.

 

I would contact that Amazon app and explain what you're trying to do and the problems you're having. They'll likely understand what happened and advise on how to configure to complete your setup.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks
GlitteratiGuyz
Tourist
7 0 1

Thanks. I will try CED support. 

haji0337
Visitor
1 0 0

When integrating Printful POD items from Shopify to Amazon using the CED Amazon Tool app, follow these steps:

  1. Manually list items on Amazon Seller Central.
  2. Configure settings in Shopify and the CED app.
  3. Troubleshoot any syncing errors by reviewing settings and error messages.
  4. Contact support for assistance from Printful, Shopify, CED, or Amazon Seller Central as needed.

sbryson
Tourist
14 0 0

Did you get a solve for this? If so, please share! I am trying to do this as well so any heads up you have on processes would be really appreciated.

Did you need to manually setup the products in Amazon first, and then link from Shopify?

If you have got everything up and running, would you mind if I send you a DM with more questions on the integration? I'm already super stressed out and not even up to that point, it's taking me a long time to just get my products in shopify correctly so want to make sure i'm setting myself up.

Thanks in advance!