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Re: Navigate to Settings > Files

Solved

How can I upload a video file to my online store using the Venue theme?

SECOM
Tourist
6 1 0

I am trying to uplaod a video file to my online online store. All the instruction I found online states to upload the file from setting > File. However, I am unable to find the "File" selection on the "Setting" section. On the left panel, all I see is from "Store detail" to "Store activity log" but no "File" selection. Am I in the wrong area? Please help. I am using the Venue theme template. 

Accepted Solutions (2)

Not applicable

This is an accepted solution.

Hey @SECOM 

 

you can upload your media from here

deepaksharma_1-1709841792100.png

If you are unable to implement the same then I'm happy to do this for you, let me know. I can implement the code changes so that this will work well for you.

 

Hopefully, it will help you. If yes then Please don't forget to hit Like and Mark it as the solution!

 

View solution in original post

SECOM
Tourist
6 1 0

This is an accepted solution.

Thank you That works great. 

 

Now I am trying to make the video play longer. Its a 30sec long video and I want it to play the whole video before switching to next slide. How can I make the video play the whole 30 sec?

View solution in original post

Replies 9 (9)

Not applicable

This is an accepted solution.

Hey @SECOM 

 

you can upload your media from here

deepaksharma_1-1709841792100.png

If you are unable to implement the same then I'm happy to do this for you, let me know. I can implement the code changes so that this will work well for you.

 

Hopefully, it will help you. If yes then Please don't forget to hit Like and Mark it as the solution!

 

SECOM
Tourist
6 1 0

This is an accepted solution.

Thank you That works great. 

 

Now I am trying to make the video play longer. Its a 30sec long video and I want it to play the whole video before switching to next slide. How can I make the video play the whole 30 sec?

Not applicable

also if my answer was helpful mark it as solution and make sure to give me a like

 

are you using the slider for to show the video?

SECOM
Tourist
6 1 0

I think it is the slider. How do I know if it is a slider? In Venue the main theme on Slideshow, you are able to show pictures. I added another slide to show the video.

SECOM
Tourist
6 1 0

Are you able to provide solutions to play video longer?

Not applicable

If you have uploaded the video on to your website share your store url with me and password if any

SECOM
Tourist
6 1 0

How can share privately?

Not applicable

My Private message is glitched try different method

SECOM
Tourist
6 1 0

Is there something on the "Edit Code" section that I can change to extend the video to play longer?