How can we handle unwanted collaborator requests?

[GlennK92]

Hello Everyone,

We get unwanted collaborator request, does someone have the same experience? And what can we do about it?

Best regards,

Bob

EDIT: Thank you for the quick responses guys, changed the settings!

[Dan-From-Ryviu · Accepted solution]

Go to your store admin > Settings > User and permissions > select option "Only people with a collaborator request code can send a collaborator request"

[Dan-From-Ryviu · Accepted solution]

Go to your store admin > Settings > User and permissions > select option "Only people with a collaborator request code can send a collaborator request"

[PaulNewton · Accepted solution]

Turn on access codes

https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts

To turn on collaborator access codes, go to your store's "Users and permissions" settings. Choose "Only people with a collaborator request code can request access" in the "Collaborators" section.

~ help.shopify.com chat assistant

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As for the requests if they are not request by your or solicited by you consider reporting them to shopify support. 1-2 is an accident if you have an easy to misspell store name similar to other stores, a dozen is a bad ecosystem pattern.