How do I allow customers to download images off my webstore?

BaileyMichael
New Member
7 0 0

I am running into the problem of not being able to download product images as a customer.

On Apple products, YES I can download them but Android users can't. Does anyone have a solution to this?

Replies 4 (4)

Rio
Shopify Staff
294 20 42

Hi, @BaileyMichael.

 

Rio here from the Shopify Community team. 

 

I'd love to get a bit more clarification so I can understand how to best advise on a setup. Are you wanting to offer these downloads to your customers? Will they be a value-add to your business or is it something that the customer needs when purchasing your product (ie: Template, or merch mockup).

Or are you just wondering how to download any product pictures? 

Rio | Shopify 
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BaileyMichael
New Member
7 0 0

Any product photos. My website offers an affiliate program and I need users to be able to download product images from my website. Currently only Apple users can do this.

Rio
Shopify Staff
294 20 42

Hey, @BaileyMichael. I was able to test on my end to check if I could download with Android and it seems I can from my store, you just have to hold the image, then click the Download Image button. 

 

Could you share a link to your online store I'm happy to share how you can do that. 

 

Since you're setting up your affiliates, are you using an app to do this? Some apps have features to allow customers to download brand kits, so you can check with the app you use, or I'm happy to share an app for affiliate marketing. Also, be sure to check out our top 16 affiliate marketing tips

Rio | Shopify 
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Jahid-KlinKode
Excursionist
145 1 4

Hey @BaileyMichael, learn how to incorporate a "Download All Images" button on your Shopify product pages by watching this informative YouTube video: