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Can customers use loyalty points and discount codes together at checkout?
@William96 , it depends on the combination rules set on the discounts generated by the Loyalty app that you are using.
Both the discounts generated by the app as well as your Shopify discounts should be set to combine with each other to ensure that it works at checkout.
This is where store credit based loyalty programs differ - as they work with any discounts setup on your store, no combination rules needed.
Check out our app "Dollarback" built using Store credit system of Shopify - no points, no conversion into coupons, just straight up money in user's wallet.
https://apps.shopify.com/dollarback
Founder
• Dollarlabs: Ultimate Discounts (5★) – If you can think of a discount, you can build it
• Dollarback: Cashback & Loyalty (5★) – Simple cashback. Powerful loyalty.