How do I contact live support to get help from a real person?

vintage-kitchen
Visitor
1 0 0

I need to chat with a real person not the automatic virtual assistant who keeps sending me in a loop.

I think my shop has a bug and it's affecting all my pricing. Thank you!

Reply 1 (1)

Victor
Shopify Staff
2511 229 532

Hi @vintage-kitchen,

 

Thank you for reaching out. You can connect via live chat by heading to the Shopify Help Center and speaking with the Help Center Assistant. Once you have logged in and explained your issue in the chatbox, you can request to speak with a member of our team and can then start a live chat. If you're unable to connect, please reach out to us on Facebook or X and we can help you reach out.

Victor | Social Care @ Shopify 
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