Re: DNS Settings

How do I fix my DNS settings after an ERR_SSL_PROTOCOL_ERROR?

2 0 0

I messed with my DNS settings as directed by MailChimp when I was trying to connect my domain to MailChimp. It did not do what I was expecting. So I reset my DNS settings, hit confirm, and disconnected my site from Mail Chimp. Now my site will not load. It says "domain name" sent an invalid response. The error code is ERR_SSL_PROTOCOL_ERROR


I'm so stuck. I don't know how to fix this, and should not have been messing with the settings in the first place.


Thanks for any help!

Replies 4 (4)

Shopify Partner
495 55 100

Oof, this one might be a little tough. I would need a little more info on this including your domain name so I can do some DNS Info checks on my end. 

Have I helped? Consider putting coffee in my mouth!
Buy Me a Coffee
2 0 0

I really appreciate the reply. My website is now loading. The only thing not correct is it doesn't display my domain name in the search bar. It displays some numbers and then Can you help me with that? 

1 0 0

We are having the same issue can you look at ours too PLEASEEEE 🙂 


Shopify Staff
3034 465 623

Hiya @themintleaf 


Can you clarify what issues you are having with your domain? Also please go ahead and share your store URL here so we can check on the DNS settings. Happy to help!

Shay | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog